Southwest Airlines Is Getting Rid of Its Paper Tickets

SOUTHERN LIVING | on Sun, Mar 19, 1:58 PM

As part of an $800 million modernization effort, Southwest Airlines[1] is getting rid of its paper tickets and pneumatic tubes to send messages at airports. The airline has invested nearly $300 million to update its airport ramps and other operations, and is now putting up another $500 million to modernize its reservation system, marking the biggest tech update in its 45 year history. The update comes after numerous other improvements in the past five years—according to Bloomberg[2], Southwes...

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